Before you call
- What happened just before the problem started: a bang, a grinding sound, a door that stopped halfway.
- Where the door is now: closed, open, stuck partway or hanging crooked.
- Whether a car is trapped inside and whether the door is keeping the house secure.
- Your street or ZIP code, so we can confirm you are in our service area.
If a spring or cable looks broken, take any photos from the ground and stay clear of the door. Don't climb up to the spring or pull on a loose cable.
Visiting the office
The office is at 2857 Riviera Drive, Unit 102-F, Fairlawn, OH 44333. Please call ahead before visiting.
